Privacy Policy of Maple Hearth Talent
At Maple Hearth Talent, we are committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy outlines how our online platform collects, uses, discloses, and protects your information when you interact with us or use our services, encompassing Talent Acquisition, Workforce Planning, HR Strategy Development, Compensation and Benefits Consulting, Employee Relations and Conflict Resolution, HR Technology Implementation, Leadership Development, and Diversity, Equity, and Inclusion (DEI) Consulting. We adhere to applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and other relevant data protection legislation.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Information You Provide: This includes information you voluntarily submit to us through our online platform, such as your name, contact details (e.g., email address, phone number), professional background (e.g., resume, work history, skills), educational qualifications, and any other information relevant to the HR consulting services you seek or offer. This also includes information provided when you sign up for newsletters, webinars, or contact us directly.
- Information from Third Parties: We may receive information about you from sources such as professional networking sites, public databases, or third-party recruiters, particularly in the context of talent acquisition, always in compliance with applicable laws.
- Automatic Data Collection: When you visit our website, our servers may automatically log certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data is collected through cookies and similar tracking technologies to improve our online platform's functionality and user experience.
2. How We Use Your Information
We use the collected information for various purposes, primarily to deliver our HR consulting services effectively.
- To Provide Services: To facilitate talent acquisition, develop workforce plans, formulate HR strategies, provide compensation and benefits consulting, address employee relations issues, implement HR technology solutions, support leadership development, and offer DEI consulting services as requested by our clients.
- To Communicate With You: To respond to your inquiries, provide updates on our services, send relevant information, and manage your relationship with our online platform.
- For Internal Operations: For data analysis, identifying usage trends, improving our website and services, ensuring the security of our online platform, and for compliance with legal obligations.
- For Marketing and Promotional Purposes: With your consent, we may send you information about our services, events, or other news that may be of interest to you. You can opt-out of these communications at any time.
3. Disclosure of Your Information
We may disclose your information to third parties in the following circumstances:
- With Your Consent: We will share your personal information with third parties when we have your explicit consent to do so, particularly for placement with prospective employers or for specific service delivery.
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as IT support, data hosting, analytics, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.
- Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, administrative subpoena, or government agency request).
- To Protect Our Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
4. Data Security
We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, secure network configurations, and regular security assessments. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data held by us.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within the timeframes required by applicable law.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Children's Privacy
Our online platform and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we may have collected information from a child under 18, please contact us immediately, and we will take steps to remove such information and terminate the child's account.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Maple Hearth Talent
2847 Yonge Street, Suite 450
Toronto, Ontario, M4P 1Z6
Canada